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How it works

The Highspot connector indexes documents from your Highspot instance. It can index either specific spots you add or all spots where you have view access and download permissions.

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Setting up

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Authorization

IMPORTANT: Highspot Platform Plus is an add-on feature that provides access to the API. Without Platform Plus, users cannot access the API features required for this connector. Please ensure your organization has purchased the Platform Plus add-on before proceeding.

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Enabling Developer Options

  1. Log into your Highspot account as an administrator
  2. Click on your profile icon in the top right corner and select “Settings” from the list
  3. On the new page that opens, select “your company” under company settings
  4. Navigate to “Access and Privacy” and click on “API Access”
  5. Add the user(s) who will need to generate API keys and secrets
  6. And also confirm you enabled the “API Access for Users”

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Generating API Credentials

  1. Log in as the user who has been granted API access
  2. Click on the profile icon in the top right corner and select “Settings” from the list
  3. On the new page that opens, look for the “Developer” tab under user settings
  4. Navigate to the developer section and generate a new API key
  5. After generation, you’ll receive a key and secret
  6. Make a note of your API key, secret and base URL as you will need them for indexing

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Indexing

  1. Navigate to the Admin Dashboard and select the Highspot Connector Tile
  2. Provide your API Key, Secret, and Base URL from the steps above
  3. Choose one of the following indexing options:
    • Enter specific spots you want to index
    • Select the option to index all spots where your user has view access and download permissions
  4. Click “Connect” to begin indexing your Highspot content