Operations

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Automatically Resolve Tickets

Modern teams are leveraging AI to auto-resolve up to 50% of tickets. Whether it is an employee asking about benefits details or how to set up the VPN for remote work, Onyx can help your team help themselves. This frees up your team to do the real impactful work of landing star candidates or improving your internal processes.

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AI Aided Onboarding

One of the periods where your team needs the most help is when they’re just ramping up. Instead of feeling lost in dozens of new tools, Onyx gives them a single place where they can ask about anything in natural language. Whether it’s how to set up their work environment or what their onboarding goals are, Onyx can walk them through every step with the help of Generative AI. This lets your team feel more empowered and gives time back to the more seasoned members of your team to focus on moving the needle.