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How it works

The Jira connector pulls in all tickets from the specified projects every 10 minutes. For every jira issue this connector will pull:

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Setting up

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Authorization

1

Jira Cloud token

Jira Cloud: follow the guide described here to get an access token.
2

Jira Server token

Jira Server: follow the guide described here to get a personal access token.

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Indexing

1

Open Jira connector

Navigate to the Admin Panel and select the Jira Connector
2

Provide credentials

For Cloud, provide the Access Token and the Username it belongs to:Onyx Jira Cloud connector authentication formFor Server, provide the Personal Access Token:Onyx Jira Server connector personal access token form
3

Choose projects and filters

For each project you want to index, provide a single URL to any page in the project. Optionally specify users whose comments should not be indexed (useful to ignore certain bots). For example:Jira indexing configuration showing project URLs and excluded commenters
4

Start indexing

Click the Connect button! All your Jira tickets in that space will now be pulled into Onyx every 10 minutes.

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Indexed metadata

- Project ID
- Issue Type
- Issue Key
- Summary
- Description
- Priority
- Labels
- Assignee
- Reporter
- Comments
- Status
- Resolution
- Created
- Updated